Hikers hanging out at the Notch Hostel

Job posting: Reception/Office Assistant

Job description: Join the Notch crew this summer! We’re looking for someone with computer, writing, and customer service skills who can assist with everything from checking in guests to assisting with newsletters and our websites/social accounts. This part-time job pays $12/hour and requires attendance from 3:45 to 9 pm, four nights a week, preferably Sunday through Wednesday. Job available beginning May 1st, remote work can begin sooner. Housing not provided.

Specific duties include the following:

  • Guest services: Welcome guests when they arrive, process payments, provide hostel tours for new guests. Answer calls and respond to texts from guests and assist them in making reservations. Answer questions about cancellation policies, dog reservations, trailhead shuttles, pricing, and other hostel policies/services.
  • Office assistance: Miscellaneous office projects, including organization, filing, shipping, printers, data entry, software and device support, newsletter preparation, and website edits.
  • Housekeeping: Daily light cleaning, laundry and occasional deep cleaning projects.
  • Shuttling*: Drive our 12-passenger van to and from local Appalachian Trail-heads to transport our guests hiking the AT. *This part of the job is not guaranteed/required and will be discussed during the application process.

Job requirements: The ideal candidate is smart, organized, and attentive to detail. Can multi-task. Completes assigned tasks efficiently and keep a close eye on the time and the business phone. Has writing experience and can compose emails with proper grammar and spelling. Competent with computers, can learn software programs quickly, and can assist with basic device troubleshooting. Friendly, enthusiastic about the outdoors/the White Mountains, understands basic customer service tactics. Valid driver’s license.

If interested, please email us your cover letter using the “Contact Us” form on our website. We will reply to your email and ask you to attach your resume.